Privacy Policy

Adjuvate understands the importance of individual privacy.

This Privacy Policy outlines how we will use and disclose your information when you make it available to us under Australian consumer laws. Disclosed below are our practices regarding information collection and usage on our website located at, the related mobile website and any or all mobile applications (collectively, the “Websites”) and the service provided thereon (the “Service”).

By using or accessing the Websites and the Service, you signify your agreement to be bound by this Policy. IF YOU DO NOT AGREE TO THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE OUR SERVICE OR PARTICIPATE IN OUR SERVICES.

Personally Identifiable Information That We Collect

We may ask you for, or you may voluntarily submit, personally identifiable information when you are using the Service. The personally identifiable information which you may provide to us could include, but is not limited to:

  • Your name
  • Your contact information
  • Your IP address; and
  • Other personal information

Non-Personal Or Aggregate Information That We Collect

When you access our Service, we may automatically collect non-personally identifiable information from you, such as IP host address, web pages viewed, browser type, operating system, referring service, search information, device type, page views, usage and browsing habits and similar data. We may also aggregate demographic information collected from our users in a manner which does not identify an individual. We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third party sources and produce aggregated information by anonymising previously collected personally identifiable information.

It could be possible that when collecting non-personally identifiable information through automatic means, we may unintentionally collect or receive personally identifiable information. We will at all times make efforts to prevent such incidental data collection. Should you reasonably believe that we have inadvertently collected your personal information please make us aware.

Information Usage

Unless explicitly agreed otherwise, your personally identifiable information, as described below, will only be utilised in the following manner:

  • We may share your personally identifiable information in connection with providing the Service.
  • We may use your personally identifiable information to respond to your requests.
  • We may use your personally identifiable information to send you emails from time to time about our services. We will at no time provide your personally identifiable information to third parties for them to make contact unless you provide your consent.
  • We may disclose personally identifiable information as required by Australian.
  • We may disclose personally identifiable information to investigate suspected fraud, harassment or other illegal activity.
  • We may transfer your personally identifiable information in connection with the sale or merger or change of control of or the division responsible for the services with which your personally identifiable information is associated.

Non-personally identifiable, aggregated information may be used by us for any purposes permitted by Australian law and may be shared with any number of parties.

Cookies and Similar Technologies

A cookie is a small piece of data sent from a website and stored on the user’s computer by the user’s browser while the user is browsing. Cookies were designed to be a reliable mechanism for websites to remember information or to record the user’s browsing activity. They can also be used to remember arbitrary pieces of information that the user previously entered into form fields such as names, addresses, passwords, and credit-card numbers.

We may use cookies or similar on our Service to customise your visit, to make your visit more convenient or to enable us to enhance our Service. We may also utilise cookies or similar on your computer from our third party service providers in connection with the Service. In addition, our advertisers and business partners may set cookies and similar items on your computer when you use our Service.  You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences, in such situations you may still use our Service but functionality may be severely reduced. Cookies will not be used to automatically retrieve personally identifiable information from your computer without your knowledge.

Analytics and Conversion Tracking

We may engage analytics services that make use of cookies, javascript and/or technologies that help us analyse how users use our Service. The information generated by these services may transmitted  to  and  stored  by  analytics  service  providers  on  their  servers.  Such service providers may use this information for the purpose of evaluating your, and other users’, use of the Service, compiling reports for us on website activity and providing other services relating to website activity and Internet usage.

We may collect information about your computer, including your IP address, operating system and browser type, for system administration and Service betterment. All information collected will be stored only as aggregated data.

Automatically Collected Information

When you access the Service or open an email from us, we may automatically record certain information from your system by using tracking technologies. This “automatically collected” information may include Internet Protocol address (“IP Address”), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Service, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Service, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered personally identifiable information. In Australia you are protected by IP legislation and intellectual property laws.


Your personally identifiable information and its security is very important to us. We will at all times employ reasonable efforts to protect such information from unauthorised access. We cannot however guarantee that your personally identifiable information will be completely free from unauthorised access by third parties such as hackers and your use of our Service demonstrates your assumption of this risk.  We have put in place reasonable procedures to safeguard all information we collect.

Other Services

As a convenience to you, from time to time we may provide links to third-party Services from within our Service. We are not responsible for the privacy policy or content of these third-party sites. When you link away from our Service, you do so at your own risk.

Changes to this Privacy Policy

We reserve the right, at our discretion, to modify this policy at any time. Should this effect how we handle your personally identifiable information in a substantially different way, we will notify you in writing of such changes here and provide you the opportunity to opt-out. Your continued use of the Service following the posting of any change confirms that you accept such change.

Opt-Out Process

You can at any time unsubscribe or opt-out by clicking the “unsubscribe” link at the bottom of any communication. We will process your request in a timely fashion and remove all personally identifiable information relating to your account from our system. We cannot be responsible for removing your personally identifiable information from the lists of any third party who has previously been provided your information in accordance with this Policy or your consent. Should you wish to update personally identifiable information that you have provided to us, please contact us. Once appropriately identified, we will update such information on your behalf.

Communications with Adjuvate

By providing your contact information (including, without limitation, your email address, physical address, and phone number) (collectively the “Channels”) to us, you expressly consent to receive business related communications. We may use all Channels to communicate with you, to send information that you have requested or to send information about other products or services developed or provided by us or our business partners, provided that, we will not give your private information to another party to promote their products or services directly to you without your consent or as set forth in this Policy.

By using the Service, you expressly consent to receive in-product communications from Adjuvate.

By providing your phone number, you expressly consent to receive phone calls and/or text messages from us. Any phone calls and/or text messages delivered to your phone or device may cause you to incur additional data, text messaging, or other charges through your telecommunications provider. You are solely responsible for any charges incurred as a result of phone and/or text communications with Adjuvate.

Any and all communication transmitted to us by email or otherwise, including all data, questions, comments, suggestions, will be considered non-confidential and non-proprietary. Except to the extent expressly laid out in this Policy, anything you transmit or post may be used by us for any purpose deemed suitable by Adjuvate employees. Furthermore, you expressly agree that we are free to use all ideas, concepts, IP considered as yours, or techniques contained in any communication you send to us, as well as any data developed using the content of such communication, without compensation and for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products and services using such information.

No Rights of Third Parties

This Privacy Policy does not create rights enforceable by third parties, nor does it require disclosure of any personal information relating to users of the Service.

Site Terms of Use

Use of this Service is governed by, and subject to, the Terms of Use located at (the “Terms”). This Policy is intrinsically a component of the Terms. Your use, or access, of the Service constitutes your agreement to be bound by these provisions. IF YOU DO NOT AGREE TO THE TERMS AND THIS PRIVACY POLICY YOU MAY NOT ACCESS OR OTHERWISE USE THE SERVICE.


Our servers are located and maintained within Australia. By using the Service, you freely and specifically give us your consent to export, store and use your personally identifiable information within Australia as specified by this Policy. You understand and agree that data stored in Australia may be subject to lawful requests by the courts or law enforcement authorities within Australia.

Governing Law

This Privacy Policy and our legal obligations hereunder are subject to the laws of the State of New South Wales. You hereby consent to the exclusive jurisdiction of  the courts of New South Wales in all disputes arising out of or relating to the Services herein.


Adjuvate Pty Limited

15B Lyell Street, Mittagong NSW 2575

+61 2 4872 2154

May 2021